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How do I go about receiving a refund?Please click on the 'Policies' page on our website for more information, or feel free to contact us by clicking on the 'Contact Us' page and we aim to get back to you within two working days.
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How do I confirm that I have purchased a competition ticket?When you have purchased a competition ticket(s) then you will receive a confirmation email with your purchase, you will also receive reminders for the competition itself. Please keep this as reference.
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How long is shipping time?Once you have placed your order, you will receive your product(s) within 4-5 days.
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When do you respond back to questions and queries?We aim to answer all questions and queries as soon as possible, however responses should not take longer than two working days.
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How do I know if I am eligible for special consideration/exceptional circumstances?Please refer to our 'Policies' page and click on the specific heading for more information
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How do I purchase a competition ticket?Go to the 'Competitions and Events' page on our website and you will see a section in which you can directly purchase a ticket(s)
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